Privacy Policy

The Privacy Policy elaborated henceforth shows how we collect, use, and protect your personal data.

This Privacy Policy applies to the personal data collected by Sarvika Technologies Private Limited through its website www.sarvika.com or, as described below, by other means during the course of its business.

Last Updated January 2020

1. General Information

During the course of carrying out our business and performing our services, Sarvika Technologies Pvt Ltd collects personal data to conduct our business, provide and market our services, and meet our legal obligations.

You have the option to share with us with some or all of your personal data. However, limited or selective data may impact the way we interact with you, including providing you with our services.

2. Logfiles

Your personal data is gathered through our internet access logs. When you access our website, your internet address is automatically collected and is placed in our internet access logs (i.e., log files on server). The URLs of the visited websites and pages, the time and date of the visits, the hardware and software configuration of the computer you use are recorded.

This gathered information may also include internet service provider (ISP), Internet protocol (IP) addresses, operating system details, browser details (its type and version), referring/exit pages, date and/or time stamp, clickstream data, number of visits, websites from which you approached our site (referrer), and other websites accessed by your system via our site.

The processing of the above-mentioned data is crucial for the functioning and the security of our website. We do not link this data to certain individuals. After the processing for the mentioned purposes, the data will be used further.

3. Contact Forms

The Sarvika Technologies website has various contact forms that can be used to reach us via electronic mode. To handle your request it is necessary to provide us with a valid email address, and, in addition, we store your IP address and the time of your request to prevent any misuse of our contact forms. Alternatively, you may contact us via the email hello@sarvika.com. On making use of these channels, the transmitted personal data will be stored automatically by Sarvika Technologies Pvt Ltd as data controller to handle our contact with you.

In a few cases, we may ask you to share further information like name, occupation, address, or telephone number. You will be asked to give your explicit consent for the processing of this personal data.

4. Application for Jobs

Our website offers candidates the opportunity to apply for employment, either via a published job advertisement, or as a speculative application. If you make use of these possibilities by providing your personal data, including contact details, work experiences, past roles, etc. or furnish (solicited or unsolicited) special categories of personal data, the information shared via the application form or otherwise provided (e.g. information in a resume) will be transmitted to Sarvika Technologies Pvt Ltd as data controller.

You will be asked to grant your explicit consent for the processing of the personal data. This data is stored only for internal use to handle your application. We will remove your personal data on completion of the job application process, only if further retention of it is not required for the establishment, exercise or defence of legal claims occurring out of the application process, or unless this personal data is required for the formation of or performance under a contract.

5. Newsletter Subscription

We may provide you with the opportunity to sign-up for our periodic email newsletter. We share the confirmation link with you via our official email by entering in your email address. You can sign-up for the periodic newsletter by clicking the confirmation link.

In subjective cases, we may ask you to share further information, such as name, address, occupation, or telephone number. You will be asked to grant your explicit consent for the processing of this personal data.

If you subscribe for our periodic email newsletter, your IP address, date and time of subscription will be collected and stored at Sarvika Technologies Pvt Ltd as data controller. This allows us to prevent misuse of our services or of the e-mail address of the subscriber. This data is only used for the periodic online newsletter distribution. You may terminate the subscription any time by clicking the unsubscribe link included in each newsletter. We will delete your personal data promptly upon your instruction to unsubscribe.

6. Blogs

Our website offers publicly accessible blogs. You should be aware that any information you provide in these areas (through the comment section given at the end of each blog) may be read, collected, and used by others who read them.

7. Cookies (General Information)

The Sarvika Technologies Pvt Ltd website makes use of cookies to save and retrieve information about your visit to our pages. Cookies are small software files which fetch and save information about your visit to a website or an application. They reside in your web browser to recall your preferences and previous activity.

Cookies which are currently used on our website identify you as an anonymized number. We use log files and cookies to analyze trends, keep the website running efficiently, track users’ movement around the website, and gather demographic information about our user base.

Users can control and refuse the use of cookies at the individual level. The user can delete the installed cookies. If you have visited our website in the past and would like to make changes to your cookie preferences, we request you to first clear your browser cookies and then update your cookie preferences. In case you reject cookies, you may still use our website, but some features or areas of our website may be available in a limited manner.

The following categories of cookies will be set in your browser on visiting our website:

7.1 Strictly necessary cookies

These cookies are necessary to enable you to move around a website and use its features. The services you have asked for cannot be provided in absence of these cookies.

7.2 Performance cookies

These cookies collect information to help us analyse how our visitors use the site. These cookies do not collect information that establishes your identity. The information collected by performance cookies is anonymous and is only used to improve how our site works.

7.3 Functional cookies

These cookies allow websites and applications to recall your choices (for example, your username or the region) and deliver a more personalized experience.

7.4 Targeting cookies

To keep the services on our website relevant, easy to use, and up-to-date, we make use of web analytics to help us understand how people use the website.

Cookies allow web analytics services to recognise your web browser or computing device, and also identify whether you have visited our website before, what selections you made or what you have previously viewed, and how you found us. The information is completely anonymous and is only used for statistical purposes. It helps us to analyse patterns of user activity and develop a better user experience.

8. Third Party Applications

We agree to respect and protect your privacy as laid out in this Privacy Policy. We will share your personal information with third parties only as per the ways mentioned in this Privacy Policy and we agree to never sell your personal data.

Sarvika Technologies Pvt Ltd shares your personal data with third parties, in particular non-Sarvika Technologies Pvt Ltd parties, only with your express consent or under another lawful basis for processing under the applicable law.

Categories of non-Sarvika Technologies Pvt Ltd parties with which we share your personal data include vendors such as host and cloud service providers, marketing and mailing agencies, and sub-contractors involved in the fulfilment of our contractual obligations towards our clients.

8.1 CloudFront

CloudFront gathers information of every request that encompasses system logs which captures the following data: IP address, latitude/longitude of the server which served the request, country, and date and time. More information about AWS’s privacy practices can be found at https://aws.amazon.com/privacy/.

8.2 Google Analytics

Google Analytics makes use of cookies that are stored in your computer to facilitate an analysis of your site usage. The data generated by these cookies, such as visit time, your location, and frequency of your visits to our site, including the IP address, is sent to Google’s location in the United States and is stored there.

For those cases, in which personal data is transferred to the United States, Google has self-certified pursuant to the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US-Framework).

8.3 Google Tag Manager (GTM)

Google Tag Manager or GTM is a tag management system to manage HTML tags and JavaScript, both of which are used for tracking and gathering analytics on websites. Tags are small code elements that, in addition to other things, are used to measure traffic and study the visitor behaviour; to understand the impact of online advertising and social media channels; to build remarketing plans and orientation towards target groups; and to test and optimize websites. GTM makes it simpler for us to integrate and manage tags. We employ GTM on our website to include the following tracking tools:

● Google Analytics

GTM takes deactivation into account, if you have opted for deactivation. For more information about GTM’s privacy practices can be found at https://policies.google.com/privacy?hl=en and terms of use at https://www.google.com/analytics/tag-manager/use-policy/.

● Tawk.to

Third party integrated chat tool for real time communication.

● Contact Form 7

WordPress plug-in to manage multiple contact forms and collect user information through such forms.

● Google Captcha/Recaptcha V3

It is a type of authentication test which is used to determine whether or not the user is human.

9. Presence on Social Media

You can find social media channels, accounts, or pages of Sarvika Technologies Pvt Ltd on the below mentioned social media platforms. You can follow the accounts for regular updates on happenings related to Sarvika Technologies Pvt Ltd.

Twitter

Facebook

Youtube

LinkedIn

Instagram

These providers are controllers for the relevant data processing.

10. Controller

Responsible data controller as covered in the meaning of Art. 4 No. 7 GDPR is:

Sarvika Technologies Private Limited; 29, Brijlal Pura, opp. J. K. Petrol Pump, Gopalpura Bypass, Jaipur 302015, Rajasthan, India; E-Mail: hello@sarvika.com; Website: www.sarvika.com

You can contact the IT Data protection team via email at: smm@sarvika.com

11. Changes to the Policy

This Privacy Policy may be updated from time to time and a note of relevant dates will be made. In case any material and significant changes takes place, we will provide you with a more prominent notice of the changes to this Privacy Policy.