How Sarvika solved digitization of old documents using AI-powered custom solutioning?
A leading Inc. 5000 EdTech company in the U.S., offering flexible, self-paced online education to high school students, adult learners, and homeschoolers, was facing a growing challenge:
- Manual transcript processing couldn’t keep pace with scale.
- Despite their innovative digital platform, one critical process remained slow, error-prone, and unscalable — student credit transfer auditing.
Problem
- Manual, Time-Consuming Process
Auditors manually extracted course data (grades, credits, names) from varied transcript formats, slowing down operations.
- High Risk of Human Error
Inaccuracies in data entry led to credit mismatches and academic record issues.
- Scalability Challenges
Manual auditing couldn’t keep up with increasing student volumes.
- Lack of Consistency
Transcripts from different institutions had no standard structure.
Solution
- AI-Powered ATR Tool
Automatically extracts course information from transcripts using OCR and NLP
- Editable Interface
Allows auditors to review, modify, and validate extracted data.
- Bulk Audit Capability
Supports high-volume transcript processing in a few clicks.
- 360° Feedback System
Auditor feedback trains the model, improving accuracy continuously.
Results
- 80% Reduction in Processing Time
Audits completed in minutes instead of hours.
- >99% Accuracy Achieved
Significant drop in data entry errors
- Scalable for Peak Admission Cycles
Supports large volumes with diverse formats.
- Auditor Productivity Improved
Less time on entry, more on validation.
Metrics | Before AI Solution | After AI Solution |
---|---|---|
Average Audit time | 30 mins | <5 mins |
Manual Errors | 12% | <1 % |
Monthly Capacity | 500 records | 3000+ Transcripts |
Format Support | Limited | 1000+ transcript layouts |